Payment Instructions

Please read carefully before completing your order.

💵 e-Transfer (Canada Only)

After you selected Interac e-Transfer at checkout (default), please follow these steps to complete your order:

1. After placing your order, you’ll receive an email with your order details and e-Transfer recipient email.
2. Send your payment using your online banking app or desktop banking.
3. Make sure the total amount and recipient email match exactly what’s listed in your confirmation email.
4. Write “What is my order?” in the security question section. Include your Order Number in the message field as well as the answer to the security question.
5. Once your payment has been received and confirmed, your order will be processed and shipped.You’ll receive another confirmation email.

Important: *DO NOT include what you are purchasing. If asked, write “consulting”. Make sure the total and recipient email match what’s in your confirmation email to avoid delays.

📦 Order Processing

• Orders are verified once payment is confirmed.
• Processing typically takes 1–2 business days.
• You’ll receive a tracking number via email once your order ships.

❓ Need Help?

If you have any issues or haven’t received payment details after placing your order, please reach out via our contact page or email [email protected].

Thank you for shopping with Polar Peptides 🇨🇦